Contact Us
Before you contact us, please make sure that your
question is not covered in our FAQ
questions. Searching the FAQ and other columns on
this site before contacting us to inquire is highly recommended.
Email Contact Info:
We will reply within 8 hours after the emails are received.
Please try to send emails with proper subjects to our corresponding
email account to help us work more effectively.
General information inquiry.
** If you are inquiring about the guides which you need but
do not list in our product list, please first refer to our
explanation to question No.10 in the left FAQ column.
Technical support to registered customers only.
** The following info needs to be included at the beginning
of your initial email: Transaction ID & Email used to
order the products, which could be found in the sales receipt
mail. Otherwise, the response will be delayed as we would
ask you to provide enough info to identify your registered
customer status. Thanks for your understanding.